Timely and efficiency technical support

Our technician will provide technical assistance immediately via e-mail or telephone as requested by the buyers within 24 hours. Also we can establish long-distance video conference with buyers or end users for trouble-shooting.

Free technical training

We can provide free technical training and operation training for both the distributor and end-user; the training will be performed at Beijing Diagreat, China or Online.

On-spot equipment installation and training

We can arrange technician for local equipment installation and operation training if buyers purchase medical equipment from us is equal to or more than 30 units and buyers will pay for the round-trip ticket, accommodation and food locally.